Disclaimer

url: https://www.theater-hotel.be/\nCompany, organization: Theater Hotel by HappyCulture\nHeadquarters: Theater Hotel by HappyCulture\n30 Arenbergstraat\n2000 Antwerp Centre (Belgium)\nPhone: +32 (0)3 203 54 10\ninfo@theater-hotel.be\nVAT number: BE 0413.049.259\nPurpose of the site: Promotion of the establishment\nPublisher, legal representative: Mr. Laurent Lapouille\nEditorial Director: Mr. Laurent Lapouille\nPhotography: Giuliano Ottaviani\nWebmaster, design, editing, art direction: Cendyn France SAS\nWeb hosting: Cendyn France SAS\nCompany status: SAS\nRCS: Paris 509 986 188\nSIREN: 50998618800019\nVAT: FR 80 509 986 188\nShare Capital: 8,000 euros\nHeadquarters: 77 rue du Faubourg Saint Antoine 75011 Paris France\nEmail: info@cendyn.com\nPhone: +33 1 53 46 10 60\nLegal Representative: Michael Bennett\nHosting: Amazon - Seattle, Washington, USA\nThis site features:\n● Informative content\n● Online data collection\nData Protection Act: The site has been registered with the French Data Protection Authority (CNIL). You have the right to access, modify, correct, and delete data concerning you (Art. 34 of the "Data Protection Act"). To exercise this right, please contact: info@theater-hotel.be\nOwnership: The website and the information it contains are protected by French intellectual property law and by international conventions. Except for use within the family circle or for private use, the website and none of its content may be reproduced, republished, transcribed, modified, or retransmitted without the prior authorization of the rights holders.RIGHT OF WITHDRAWAL\nIn accordance with Article L 221-28 of the French Consumer Code, the right of withdrawal cannot be exercised for contracts for the provision of accommodation services, other than residential accommodation, provided on a specific date or during a specific period.\nThe customer is therefore informed that they do not have the right of withdrawal provided for in Article L 221-18 of the French Consumer Code.\nAny reservation, subject to receipt of confirmation by email, is therefore firm and final.\nHowever, cancellation conditions may apply depending on the rate selected by the customer at the time of booking.\nCANCELLATION OF THE RESERVATION\nDepending on the rate selected by the customer at the time of booking, cancellation terms may apply.\nAt the time of booking, the customer is informed of the cancellation terms for the rate they have selected.\nCurrently, there are two rates:\n“Non-refundable, non-cancellable”: Once the reservation is made, 100% of the reservation amount is charged and is non-refundable. A security deposit equal to 100% of the total reservation amount, excluding extras, is charged at the time of booking.\n“Flexible”: Cancellation is free of charge up to 24 hours before the arrival time as indicated in the reservation confirmation email. If the reservation is canceled after this deadline or if the guest does not show up at the hotel, the first night’s stay, excluding extras, is charged and non-refundable. The debit/credit card used by the guest at the time of booking will be used to guarantee the reservation.\nCONSUMER MEDIATOR\nAfter contacting customer service and failing to receive a satisfactory response within 60 days, the guest may contact the Tourism and Travel Mediator, whose contact information is provided below:\nMailing address: Tourism and Travel Mediation\nP.O. Box 80 303 75 823\nParis Cedex 17\nWebsite: www.mtv.travel\nTELEMARKETING:\nConsumers who do not wish to receive telemarketing calls may register free of charge on a do-not-call list. For more information: Bloctel\nWebsite: www.bloctel.gouv.fr\nDISPUTE RESOLUTION\nIn accordance with Article 14 of Regulation (EU) No. 524/2013, we inform our customers of the possibility to resolve a dispute via the European Commission’s Online Dispute Resolution (ODR) platform. You can access this platform via the following link: https://ec.europa.eu/consumers/odr.